Frequently Asked Questions
Do I need a referral?
Nope, you do not. Make a booking and lets get started!
Are there Medicare rebates?
You can talk to your GP about getting a The Chronic Disease Management (formerly Enhanced Primary Care or EPC) for chronic and complex conditions that require interdisciplinary care which offers rebates for up to 5 sessions/year.
Do you offer private health rebates?
We have a HICAPS machine at the clinic for you to claim osteopathic services on the spot from your private health and you only have to pay the gap.
This is dependent on if you are covered for osteopathic services and the amount you get back is also dependent on your membership. To find out exactly how much you’ll get, you will have to contact your health fund directly.
What is your cancellation policy?
Our policy is strict and requires notice of cancellation 24 hours prior to your appointment otherwise there is a 60% cancellation fee. This also includes rescheduling within the 24 hours.
Is a deposit required?
No deposit is required
What happens if I miss an appointment?
In the case of a missed appointment where there is no notice given, you will be marked with a ‘no show’ and the full fee will be billed to your account.
How do I cancel my appointment?
Please e-mail the our assistant Bridget at Mooremobileosteopathy@gmail.com
Or text the clinic phone on 0488988119 and you will be responded to during clinic hours.
How do I reschedule an appointment ?
Please email the clinic at Mooremobileosteopathy@gmail.com
Or text the clinic mobile on 0488988119 and we will respond within clinic hours.
What are the fees?
Initial appointment = $175 (1 hour)
Subsequent appointments = $120 (40 minutes)